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Journal Vol. 21, No. 1 — Campaigning, Complaining and Caring

ISSN 0256-5004 (Print)

Editorial - So what's your problem?
Alice Charlwood considers why so few women complain about poor maternity care

Complaining about complaints
Maria C - One woman's courageous search for answers

Postnatal care
Ingrid Wall talks about her experience of using the PALS service to complain

Birth space, safe place: environment, people and attitudes to pain during labour
Adela Stockton explores our perception of pain

The power of user pressure
MSLC Chair Michelle Barnes campaigns successfully to reduce the caesarean rate in Sheffield

A story from the north
Alison Philp shares the story of her birth and complaint outcomes

Obituaries
Dr Betty Tylden
Lady Mickelthwaite

Complaints are heard
Journal Editor Vicki Williams reports on some actions taken in response to complaints

Denied a home birth Sara Shah tells her story of staff shortages and lack of choice

What makes a good birth?
Jenny Gaskell shares a story of tragedy, triumph and the value of good support, a story which suggests we question what actually defines a good birth experience

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